The Business Uplifted Podcast - #9
How To Fall In Love With Your Customer Again
In this episode, Mandy Curry, Aly Gregg, and Beth Bossio talk about "How to fall in love with your customer again." They cover the three tried and true ways to overcome the frustration (and let's face it, if you've been in customer service you know what we mean) so that you can love your customer again. You'll hear them talk about how important your department's higher purpose is in making this shift, how to better organize your day to put the customer first and how to meet each customer where they are in their journey. Beth shares her stories about putting all of this into practice at their Christmas Tree Farm. It's humorous and insightful. If you have external customers or even internal customers, you'll find their tips to improve each interaction with your customer helpful and uplifting!